VHC PLANNER:
1. EVENT DATE and OCCASION
2. EVENT VENUE and ADDRESS
3. EVENT GUEST COUNT
4. EVENT BUFFET MEAL TIME
5. EVENT HOST CONTACT INFORMATION
6. EVENT VHC BUFFET MENU SELECTIONS
7. VHC DISPOSABLE SERVICE (Hefty Supreme 9" White Styrofoam Plate w/ Silverware Packet)
8. EVENT MULTI-SIDED BUFFET DETAILS (buffet location, number of tables for buffet)
9. EVENT BUFFET DETAILS (set up, meal time, box up your leftovers)
10. EVENT VENUE DETAILS (caterer parking, steps, delivery cart or carry in)
11. EVENT DETAILS
12. EVENT and VENUE CONTACT PERSON INFORMATION (as needed)
13. VHC FOOD SAMPLES/CONSULT/ KITCHEN TOUR (by appt only, $50)
14. EVENT DATE BOOKING of VHC QUOTE with DEPOSIT and VHC CONTRACT
15. EVENT UPDATES WHEN AVAILABLE PRIOR TO FINALS DATES.
16. EVENT FINAL GUEST COUNT, EVENT FINAL DETAILS and EVENT FINAL PAYMENT DATE
17. EVENT PAYMENT METHODS (check, cash, Apple Pay, credit cards add 3.51% process fee)
VHC GUIDELINES and RULES
TO BOOK THE EVENT DATE---SUBMIT THE DEPOSIT OF 20% OF TOTAL DUE OF VHC QUOTE WITH SIGNED VHC CONTRACT FROM OUR WEBSITE (www.villagehearthcatering.com) TO OUR VHC ADDRESS. EACH VHC QUOTE IS VALID FOR 30 DAYS. A VHC PREAPPROVED TIME EXTENSION CAN BE ARRANGED AS NEEDED. IF AFTER 30 DAYS OR/AND THE EVENT DATE CHANGES, THE NONBOOKED EVENT IS SUBJECT TO REQUOTE WITH PRICE INCREASES IF APPLICABLE. EVENT DATES ARE SUBJECT TO AVAILABILITY AND ARE ON A FIRST COME FIRST SERVE BASIS AND ARE NOT BOOKED WITHOUT DEPOSIT/CONTRACT. IF THE EVENT DATE IS CANCELLED AND NOT RESCHEDULED, HALF THE DEPOSIT IS NONREFUNDABLE. IF THE EVENT DATE IS RESCHEDULED, THE DEPOSIT IS TRANSFERABLE TO THE NEW EVENT DATE. IF ANY EVENT DATE MISPLACED ANOTHER EVENT FROM BOOKING, THE DEPOSIT IS NONTRANSFERABLE AND NONREFUNDABLE. IF THE RESCHEDULED EVENT DATE IS CANCELLED OR RESCHEDULED, THE DEPOSIT IS NONTRANSFERABLE AND NONREFUNDABLE. AT ANY TIME AN EVENT DATE IS RESCHEDULED, THE NEW EVENT DATE IS SUBJECT TO NEW PRICE INCREASES IF APPLICABLE. IF AN EVENT MEAL PLATE IS LARGER THAN THE VHC 9 INCH PLATE, NEW RATES MAY BE APPLICABLE. SEE VHC FAQ FOR MORE DETAILS. TO ENSURE QUALITY, VHC ONLY BOOKS A CERTAIN AMOUNT OF EVENTS ON ANY GIVEN DATE, THEREFORE IF AN EVENT DATE GUEST COUNT NUMBER DECLINES MORE THAN 25% OF THE BOOKED GUEST COUNT NUMBER, NEW RATES MAY BE APPLICABLE. SEE OWNER FOR DETAILS.
TO FINALIZE THE EVENT DATE---EVENT UPDATES ARE DUE IF APPLICABLE WHEN EVENT INVITATIONS ARE ORDERED/CREATED. FINAL MENU/EVENT DETAILS AND FINAL EVENT GUEST COUNTS ARE DUE BY THREE WEEKS PRIOR TO EVENT DATE. FINAL EVENT PAYMENT DUE BY TWO WEEKS PRIOR TO THE EVENT DATE OR LATE PAYMENT FEES ARE APPLICABLE. AFTER THE EVENT DATE IS FINALIZED ANY CHANGES ARE SUBJECT TO SURCHARGES. IF A FINALIZED EVENT DATE IS CANCELLED FOR ANY REASON, THE TOTAL AMOUNT PAID IS NONREFUNDABLE.
THANK YOU FOR YOUR BUSINESS!! Thomas & Terry Kongslien, owners of Village Hearth Catering